Multi-Channel Fraud Prevention

Preventing fraud losses and boosting customer confidence are vital to financial institutions and its fraud professionals charged with controlling these complex tasks. Fiserv’s fraud prevention delivers a scalable and comprehensive enterprise platform for fraud detection and prevention spanning multiple silos, channels and product lines.

Benefits

• Reduce fraud losses
• Benefit from multi-channel fraud protection
• Improve detection accuracy
• Streamline workflow and alert management

Solution

Fraud Risk Manager provides an end-to-end fraud prevention environment combining innovative transaction and customer monitoring for unrivaled detection accuracy, with a built-in case management system, and step-by-step alert management and configurable workflow to streamline analysis and improve efficiency.

Fiserv's Fraud Risk Manager addresses multiple fraud threats including:

• Monitors account activity detecting suspicious check transactions; covers multi-channel deposit monitoring whether from new or existing accounts;
• ATM and debit card fraud - Provides high-performance fraud detection for ATM and debit cards; includes monitoring multiple channels including PIN POS swiped, Internet, ATM, Signature POS keyed/swiped;
• Payments fraud - Monitors ACH, wire, and external debit transactions to detect fraudulent activity.
• Integrated with Check Imaging capabilities to enhance alert investigation by providing images of transaction items for examination and comparison.
  

Integrating with FraudLink Solution

Fiserv integrates Fraud Risk Manager solution with the FraudLink solution for check and ACH fraud mitigation.